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Misconfigured Zendesk is a perfect recipe for a customer impacting breach

A popular platform to manage customer relationships for over 100,000 businesses, it is common to find customers’ PII and financial data in Zendesk accounts. This coupled with the fact that Zendesk is often managed by customer support teams with a high staff turnover makes it a perfect recipe for a data breach.

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Preventing Zoombombing and unauthorized data sharing on Zoom

After Zoom’s recent negative publicities, you would have known by now anyone could bomb a Zoom call, share sensitive screens and files in a call, if you don’t have the right security settings enabled.

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