When people think of excessive privileges, SaaS solutions are rarely on their mind. Many organizations end up with excessive numbers of highly privileged users in SaaS solutions.
For most, SaaS privileged access audit is a manual and resource-intensive process. Painful to do, it doesn’t get done frequently enough.
A popular platform to manage customer relationships for over 100,000 businesses, it is common to find customers’ PII and financial data in Zendesk accounts. This coupled with the fact that Zendesk is often managed by customer support teams with a high staff turnover makes it a perfect recipe for a data breach.
After Zoom’s recent negative publicities, you would have known by now anyone could bomb a Zoom call, share sensitive screens and files in a call, if you don’t have the right security settings enabled.